Special Handling & Additional Services

Special Handling & Additional Services

When standard delivery is not enough

Some shipments require special attention, additional operational effort, or enhanced flexibility.

Our special handling services are designed to manage complex deliveries safely, efficiently, and reliably.

From fragile goods to extended delivery areas — we adapt our logistics to your specific requirements.

When special handling is required

Special handling may be necessary in the following cases:

  • Heavy shipments
  • Fragile or sensitive goods
  • Oversized shipments
  • Tight delivery time windows
  • Extended delivery areas
  • Delivery to upper floors without elevator access
  • High-value shipments

How it works

1. Operational assessment

We analyze the weight, size, sensitivity, and delivery conditions of your shipment.

2. Effort evaluation

Additional time requirements, staffing needs, or special equipment are determined.

3. Transparent pricing

You receive a clear cost overview before order confirmation.

4. Secure execution

Our trained drivers follow special handling protocols to ensure safe delivery.

Available additional options

  • Handling of heavy shipments
  • Special handling for fragile goods
  • Two-driver delivery option
  • Extended delivery areas
  • Tight delivery time windows
  • Waiting time option
  • Individual operational support

Pricing structure

Starting from €1.50 surcharge

(depending on operational complexity and delivery conditions)

All additional costs are communicated transparently in advance.

Why special handling is important

  • Protection of your shipments
  • Reduced delivery risk
  • Compliance with professional handling standards
  • Greater flexibility for complex delivery requirements
  • Predictable and transparent processes

Flexible support for real logistics requirements

Not every delivery is standard — and this is where we create real value.

Our special handling solutions ensure that your shipments are delivered safely, professionally, and without operational disruptions.